The goal is boosting business growth and technology developments!
PAT announces new shareholding structure: acquires majority share of H-care (www.h-care.eu), leader in developer of user-friendly platforms for multimodal, multi-channel, self-service and customer care.
Comdata Group, that before got the majority, keeps its presence as an investor in H-care, and as industrial partner for business process outsourcing leveraging on H-care’s technology.
H-care, founded in 2005, is one of initiatives started in H-Farm, Italy’s leading research and innovation center in technology and design, founded by a team that pioneered developing and marketing Internet-based technology solutions. H-care develops the Human Digital Assistant platform, that solves the challenge of making online customer interaction and self-service a human-like customer experience.
Becoming major shareholder, PAT has the goal to boost business growth and business plan, in particular the goal is a new offer of innovative and integrated products and services.
Both the application suites of Pat (InfiniteCRM® and HelpdeskAdvanced®) will be integrated with the H-care technology, guaranting a new and more affordable offer.