New technologies and increased global reach for the Italian Group
PAT Group is exhibiting as sponsor of Symantec Vision 2012 at the CCIB in Barcelona (S2 Booth) from November 13th to 15th.
Considering the recent integration of HelpdeskAdvanced for ITSM platform with Altiris, the PAT Group really couldn’t afford to miss Symantec Vision 2012, especially as HelpdeskAdvanced for ITSM is the only Italian made product – and one of only very few worldwide – which has been integrated with Symantec Altiris. This integration has been developed to streamline helpdesk services and improve IT process Governance for companies of all sizes.
During the event the company will also be unveiling an innovative technological solution developed to help companies make significant improvements to helpdesk services and benefit from a real reduction in first level support costs.
PAT Group’s attendance at the event is evidence of the increasing global reach of the company which will be further strengthened by the opening of a new office in Barcelona in the coming weeks.
With 400-plus active installations and more than 10,000 users, HelpdeskAdvanced for ITSM is designed to help companies optimize business processes while ensuring they’re in line with business goals. With a guarantee of the highest standards of data and information security the solution enables more efficient IT resource allocation, provides precise feedback on service levels, contributes to the continuous improvement of processes and delivers excellent ROI. Available on the latest technology platforms (tablets and smartphones), this solution provides advanced Incident Management automation and in-depth analysis of key performance indicators.
For further information on Symantec Vision 2012 click here