Features

Completely web-based

Completely accessible and usable via a web interface
The single centralized application provides updating and alignment of data in real time reducing the costs of technological infrastructure and the need for maintaining more than one application
Usable via any kind of device either online or offline, on the local or wide area network
Simple, rapid creation of marketing campaigns, immediate and constant monitoring of campaign status

All the client information is modifiable in a single database and accessible via a single GUI
The users from different company departments, even though they access a single company database, only see the information which is pertinent to them
Improve customer service by totally optimizing customer relations
Creation of communication campaigns, automated if desired, via telephone, CTI systems, email, fax or text message to improve the relationships with clients and create new sales opportunities
Creation and diversification of the target for company communication in order to make the customer feel they are at the center of company interest thereby building loyalty

InfiniteCRM is 100% configurable by the administrator who can provide access and permissions for each information type, each user or group of users
The ease of personalization simplifies access for external team members such as partners, distributors or consultants who are able to see only information which is relevant to them and only perform actions they have the permissions for
It completely responds to all specific company needs

Each user can only access the information that is relevant to them, thereby reducing training times
The GUI has been designed based on user needs and the most advanced usability studies
Single intuitive and easy-to-use interface

Made to measure for all companies that want to improve sales force automation
No limits to the functionality available, InfiniteCRM will allow you to use the solution which best responds to your needs today and tomorrow, avoiding waste and keeping initial investment for a rainy day!
Easy to install and ready to use, InfiniteCRM creates no work stoppages and allows you to be operational immediately

Entirely architected on Microsoft’s .Net platform thereby ensuring compatibility with other hardware and software platforms
Via XML and webservices, InfiniteCRM is compatible and can be integrated with all company applications making information available in real time from a single interface
Designed to allow data synchronization with the most common ERP solutions it can become a single point of access for all company information
Based on a flexible architecture and usable across multi levels, it is ideal for integration with other web-based services and applications

InfiniteCRM transforms every contact into a client!