Helpdesk, customer care, customer service e customer assistance for SMEs

Based on our experience with HelpdeskAdvanced we have created a new solution for the management of professional helpdesk, customer care and customer service. It’s called eSupport and it offers a made-to-measure solution to the SME market.

Our eSupport solution responds to the needs of companies that have a limited number of helpdesk personnel. It includes the tools and functionality of a powerful helpdesk management solution and is only limited in terms of the number of clients that can be serviced. With eSupport you will be able to have all the advantages of an advanced professional assistance service made to measure for your business.

Complete with auto-install and QuickStart / QuickUse functionality it’s ready to use out of the box, providing an evident and rapid ROI.

At PAT all of our helpdesk management solutions are extremely flexible and easy to use; every assistance solution must be able to adapt easily to company needs in order to respond effectively both to users and internal requests.