Our BA ServiceParts solution is able to optimize all spare parts management and interaction processes via web and manage access and sharing spare parts for any kind of company.

Simple and easy to use, the functionality offered by the solution is based on web architecture and infrastructure which means it is quickly and easily implemented on the Intranet and Extranet.

The simple interface allows for a reduction in the usual time and costs associated with training and software licenses by providing an infinite number of access permissions and unlimited access for operators without the need for installation of a client.

The BA ServiceParts solution is ideal for the management, sharing and creation of spare parts orders directly on line.

It allows to create the order acting directly on technical cards until the detail visualization of individual components and related data of the product.

Benefits of BA ServiceParts solution

• Dynamic on line technical and sales documentation service 24/7
• Web based creation of spare parts orders
• Tracking of spare parts orders via a simple, intuitive interface
• Dynamic interaction in the technical cards via mouse and order's creation by any point of the graphic component
• Optimization of supply and repair reports for third parties
• Maximum company supervision
• Web Based: the solution can be used internally via the intranet and externally via the extranet
• Minimal operator training times
• Reduction in all implementation, training and information distribution times and costs
• Unified data management and integration with the Company ERP system
• Dynamic, centralized technology
• Can be integrated with ERP systems (Unix, As400, Oracle, Microsoft Sal Server) without investing in other kinds of hardware and software
• Multi-language and multi-company application

ServiceParts functionality

• Client management with a dynamic customer database engine which can be personalized and integrated with any internal ERP system
• On line management of orders and spare parts tracking with direct import of information from the ERP system
• Management of the spare parts history connected to each individual component of the spare parts
• Ability to modify the files with automated updates and communications for all users
• Self service area with rapid, parameter-based file search facility
• Direct sending of the required file to other users
• Relational feedback activity
• Report area: Consultation, creation, sharing of statistics and reports on the status of the usage of order management by operators
• Utility management: management of access, operators, brands and companies, management of the requests for registration forms, technical database management and management of the statistics on document usage